About Alan James Jewelers
ABOUT US
Our Story
Alan James Jewelers was built on a simple idea: bring the jewelry experience directly to the customer. Founded in Troy, Michigan, our business is fully mobile, offering private, by-appointment consultations at a location that suits you. Instead of visiting a jewelry store, you’ll meet directly with our jeweler at a local café, your home, or another public place in Troy. This model gives clients comfort, privacy, and personal attention without the traditional retail pressure.
With decades of experience in fine jewelry, gemology, and custom design, Alan James Jewelers combines the craftsmanship of a traditional jeweler with the convenience of modern service. Our clients trust us for expert repairs, one-of-a-kind custom pieces, and fair, transparent gold buying. Every appointment is designed around your goals, whether you’re reimagining a family heirloom, restoring a favorite piece, or looking to sell unwanted jewelry for a fair value.
Our Mission and Values
At Alan James Jewelers, our mission is to simplify the jewelry experience. We believe jewelry should feel personal, not transactional. That means meeting clients where they are—literally and figuratively. We emphasize:
Integrity and Trust
We provide clear, transparent communication about pricing, materials, and timelines.
Craftsmanship
Every piece, whether new or restored, receives the care of a seasoned expert.
Convenience
Appointments are flexible, private, and designed to fit your schedule.
Education
We explain each step, from gemstone sourcing to metal selection, so you make informed decisions.
Customer-Centered Service
Every client interaction is one-on-one, allowing for genuine relationships built on respect and satisfaction.
ABOUT US
Meet the Experts Behind Alan James Jewelers
Alan James Jewelers was founded by professionals with a lifelong passion for fine jewelry and customer service. Alan and his team bring deep knowledge in diamonds, gemstones, metals, and restoration techniques. They take pride in helping clients find or create jewelry that holds lasting meaning.
With years in the jewelry industry, Alan James Jewelers has earned a strong reputation for reliability and honesty. Many clients return for new projects, confident they’ll receive the same attentive service and skilled craftsmanship each time.
What Makes Us Different
Traditional jewelry stores can feel impersonal or overwhelming. Alan James Jewelers offers a refreshing alternative—one-on-one, mobile jewelry service that revolves entirely around you. There’s no storefront, no pushy sales tactics, and no distractions. Instead, we bring expertise, tools, and samples directly to your meeting.
Whether you’re customizing an engagement ring, designing a pendant from inherited stones, or repairing a watch, you’ll have our undivided attention. We also specialize in helping clients repurpose jewelry—transforming outdated pieces into fresh, modern designs while preserving sentimental value.
Our mobile approach ensures:
- Private consultations with a master jeweler.
- Flexible meeting locations across Troy.
- Private consultations with a master jeweler.
- Flexible meeting locations across Troy.
This model reflects today’s lifestyle, fast-paced, flexible, and focused on convenience—without sacrificing quality or trust.
SERVICES
Our Services
Fine and Custom Jewelry
Bespoke engagement rings, diamond jewelry, pearl pieces, and anniversary gifts—all tailored to your vision and budget.
Jewelry and Watch Repairs
From resizing rings and replacing prongs to polishing, soldering, rhodium plating, and watch battery or crystal replacement.
Gold Buying
Transparent evaluations and fair market offers for gold jewelry, estate items, and other precious metals.
Each appointment begins with a conversation, what you need, what you love, and what fits your life. From there, we provide guidance and clear next steps, ensuring every client feels confident and informed.
TESTIMONIAL
What Clients Say
FREQUENTLY ASKED QUESTIONS
FAQS
Where are appointments held?
All appointments are mobile. We’ll meet you at a local Starbucks, your home, or another public place in Troy, Michigan.
Can I visit your store?
We do not have a storefront. Our services are exclusively mobile to provide personal, private experiences.
How far in advance should I book?
Appointments can often be scheduled within a few days, depending on your availability.
Do you provide appraisals?
Yes. We can evaluate jewelry and offer professional insight into its value, especially for resale or redesign.
Do you serve areas outside Troy?
Yes. While we’re based in Troy, Michigan, we also meet clients in nearby communities by arrangement.
Schedule a Private Appointment
Experience fine jewelry service designed around you. Alan James Jewelers offers expert craftsmanship, personal attention, and full flexibility without the need to visit a store. Call (248) 220-1105 or email asoifer@comcast.net to schedule your private consultation today.
