Custom Jewelry in Troy, MI
SERVICES
Jewelry and Watch Repair in Troy, MI
Jewelry and watches carry stories, memories, and value that deserve expert care. At Alan James Jewelers, we specialize in fine jewelry and watch repair services across Troy, Michigan, delivered in a way that’s convenient, secure, and completely personal. We operate exclusively by appointment, meeting you at a public location such as a local Starbucks, your home, or another safe space in Troy.
We don’t expect you to come to a store. Instead, we bring our expertise directly to you. During each appointment, we assess your piece, discuss what needs to be done, and provide a clear explanation of repair options and costs. Whether it’s resizing a cherished ring, replacing a lost stone, or restoring the polish of a family heirloom, every repair receives precision, care, and attention to detail.
Why Professional Jewelry Repair Matters
Jewelry is often worn daily, which exposes it to wear and tear. Over time, prongs loosen, clasps weaken, and stones become dull or dislodged. Watches may stop ticking due to battery or movement issues. Having your jewelry inspected and serviced regularly ensures that every piece continues to look and perform its best.
Professional repair not only restores appearance but also preserves value. At Alan James Jewelers, we use advanced tools and techniques to ensure long-lasting results. Every service is completed by experienced professionals who understand the importance of both craftsmanship and sentiment.
Key Benefits of Choosing Alan James Jewelers for Repairs
Mobile Convenience
We meet you by appointment—no need to visit a store or mail your valuables.
Skilled Craftsmanship
Decades of experience handling gold, silver, platinum, diamonds, pearls, and watches.
Transparent Pricing
You’ll receive an honest assessment and cost breakdown before any work begins.
Comprehensive Repairs
From fine jewelry restoration to precision watch servicing.
Personal Attention
One-on-one appointments ensure every concern is addressed directly.
Safe & Private Meetings
Conducted at a public location or your home in Troy for your comfort and peace of mind.
Common Jewelry Repair Services
Ring Resizing
Whether a ring is too tight or too loose, we ensure it fits comfortably without compromising integrity or design.
Prong Retipping and Stone Tightening
Keeps gemstones secure and prevents costly loss.
Gemstone Replacement
We can replace missing stones or upgrade existing ones to breathe new life into your jewelry.
Chain and Bracelet Repair
Includes soldering breaks, replacing or repairing clasps, and reattaching links.
Earring Repair
Fixing posts, backs, and resetting stones so your earrings sit properly and safely.
Cleaning and Polishing
Professional ultrasonic cleaning and polishing restore brilliance and shine.
Rhodium Plating
Restores the bright white finish on white gold pieces.
Each service is handled with precision, using proper tools and techniques that protect your jewelry’s structural integrity and value.
Professional Watch Repairs
Timepieces require delicate handling and detailed understanding. At Alan James Jewelers, we provide repair and maintenance for many types of watches.
Services include:
- Battery replacement
- Crystal repair or replacement
- Bracelet resizing and clasp adjustments
- Band replacement
- General inspection and cleaning
If additional work is required, we explain every step before proceeding. Our goal is to restore both function and appearance while respecting the value and craftsmanship of your watch.
Our Repair Process
During your appointment, we examine each item carefully, identifying visible and underlying issues. We explain repair options and estimated turnaround times.
Initial Consultation
Our repair team completes the necessary work with precision and care. For complex restorations, we communicate progress and ensure your satisfaction before final delivery.
Service and Restoration
We meet again to review the finished piece, ensuring everything fits, functions, and looks perfect. You’ll receive advice on care, cleaning, and maintenance to extend the life of your jewelry.
Final Review
FREQUENTLY ASKED QUESTIONS
FAQS
Can I drop off my jewelry for repair?
No. We are a mobile, appointment-only jeweler. We meet you in a public place in Troy or at your home for your convenience.
How long does a repair take?
Timing depends on the complexity of the work. Most standard repairs, such as ring sizing or battery replacement, are completed within a few days.
Do you handle vintage or estate jewelry?
Yes. We specialize in restoring heirloom and vintage pieces with care to preserve their original design and craftsmanship.
Can you polish or re-plate white gold?
Absolutely. We offer professional rhodium plating to restore white gold jewelry to its bright, mirror-like finish.
Are your repairs guaranteed?
Yes. All work is guaranteed for quality and craftsmanship. We stand behind every service we provide.
Schedule Your Jewelry or Watch Repair Appointment
Don’t let damaged jewelry or a broken watch sit unused. Alan James Jewelers provides expert, mobile repair service throughout Troy, Michigan. We’ll meet with you by appointment to inspect your items, provide an honest evaluation, and restore them to their best condition.
